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Senior Management
Patrick C. James, President.
Mr. James is the founder and former owner of Ai Collision. Mr. James has been involved in the collision repair industry for 20 years. He has built a highly successful business in the Memphis, Tennessee market based on high quality work, customer-focused service, integrity and professionalism. Mr. James knows every facet of the business and has built strong relationships with insurers, vendors and employees. He was a member of the Coyote Vision Group, a highly select peer group comprised of recognized industry leaders.
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William M. Johnston, Vice President.
Mr. Johnston received his A.B. from Duke University. Upon Mr. Johnston’s graduation from Duke, he worked as a Consultant in the Business Process Design department of Accenture (formerly Andersen Consulting). Mr. Johnston joined ABA in 1999. Mr. Johnston specializes in the creation and implementation of standardized procedures and innovative tools that seek to maximize productivity, facilitate training, and provide key performance metrics. He is also responsible for all aspects of ABA’s accounting and information technology.
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Patrick D. Terry, Middle TN
Regional Manager
Mr. Terry received his B.S. in Military
Science from Pacific University. He was a U.S. Marine from
1986 to 1992 and served during the first Gulf War. Having
been around the automotive service business since the age of
11, first working in his father’s tire shop, Mr. Terry
returned to the industry after his military service, moving
from a heavy truck technician to an I-Car certified
structural collision repair technician to a lead painter,
certified as a PPG Performance Painter. Mr. Terry then
moved to the front office of the collision repair center
eventually achieving the position of General Manager. Along
the way, he became I-Car Platinum Certified (which he has
maintained to this day) and has been an I-Car Instructor.
He has worked in management roles both in independent
collision repair shops and in a dealership environment. In
2005, Mr. Terry took a job with Farmers Insurance as a Field
Claims Adjuster. Within his first year he was ranked first
in the state for auto physical damage and soon took over the
Western Tennessee operations. Mr. Terry was invited to
participate in the National COD Executive Charter Team,
tasked with streamlining the COD Program. He was then
promoted to the position of Claims Training and Development
Specialist for 33 states. Hired by Autobody America in May
of 2008, Patrick Terry is the Middle Tennessee Regional
Manager, tasked with overseeing the operation of all of
Autobody America’s Middle TN shops and assisting in
identifying new opportunities for growth within the region. |
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